Refund policy

RETURNS, REFUNDS & CANCELLATIONS

Any orders cancelled within 24 hours of purchase will be issued a full refund. Any order cancelled after 24 hours, which still falls within the estimated ship/production time, will be subject to a 10% cancellation fee. Orders that have been delivered, are unused and in the original sealed packaging, and do not void warranty can be returned, will be subject to a 15% restocking fee. If the unused product’s packaging has been opened or damaged, the product can be returned while subject to a 25% restocking fee.  You must return the item(s) within 7 business days of your purchase. Shipping charges and/or shipping costs are not subject to refunds. Products that are not subject to returns are custom figured products, used products, special orders, and products sold “as is” or “used.” If the product is sent back and is determined to have a warranty issue, a full refund will be issued.

CUSTOM ORDERS

Our custom ordered knives are made specially for you, are one of a kind, and therefore, cannot be returned or cancelled once your order is in process. This includes any custom engraving. If you contact us to cancel within 7 business days of placing a custom order, we will cancel the order however, you will be charged a 50% cancellation fee.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days. Shipping will not be refunded.